Department:
DH

Job nature:
(T26) System maintenance and office automation support

Responsibilities:
(T26) Normal working hours: Mon 9:00 - 18:00, Tue - Fri 9:00 - 17:45
1. To provide daily technical support of a system for incident handling
2. To provide daily technical support of a single sign-on tool
3. To provide day-to-day technical support, including PCs related hardware and software
4. To maintain GOA PC installation images
5. To troubleshoot, diagnosis and resolve adhoc enquiries and problems
6. To provide on-site support service
7. To assist in other tasks assigned by his/her supervisor

Requirements:
1. Familiar with using Clonezilla and Microsoft Deployment Toolkit to prepare Windows installation images
2. Hands-on experience in preparing Windows batch scripts to automate tasks is essential
3. Hands-on experience in Microsoft Windows server administration is essential including server patch deployment and server accounts administration
4. Working experience in the Government is required; and
5. Experience in supporting production systems on GCIS platform is preferred.

Technical skills:
Office Automation (48)
PC LAN Support (48)
Server Virtualisation Technology (12)
Structured Query Language (12)
Windows 7/8/10 (48)
Windows Server 2008/2012 (12)