Department:
HD

Job nature:
(T26) System support and maintenance

Responsibilities:
(T26)
1. Lead a team of systems analysts in delivering end-to-end IT activities, including cost and effort estimation, impact analysis, user requirement gathering, system analysis and design, quality assurance, production support, and issue diagnosis for both system maintenance and enhancement projects.
2. Conduct resource estimation and planning for new development initiatives.
3. Coordinate with external parties and manage vendors to ensure successful system implementation and delivery.
4. Liaise closely with end-users and internal IT support teams to facilitate project implementation and ongoing maintenance support.
5. Assist the Project Manager in project management, contract administration, and the oversight of outsourced services.
6. Undertake additional administrative and operational duties as required.

Requirements:
1. Substantial experience in requirements analysis, system analysis & design, and implementation of large-scale intranet and internet applications.
2. Proven track record in application support and system maintenance.
3. Strong analytical and problem-solving skills across business and technical domains.
4. Demonstrated experience in vendor management.
5. Solid experience in user liaison and coordination with infrastructure and support teams.
6. Excellent communication and interpersonal skills.
7. Ability to work independently with minimal supervision.
8. Prior experience in managing government projects is highly desirable.
9. Experience with Building Control Information Systems is an advantage.

Technical skills:
Document Management System (96)
Function Point Analysis (60)
IT Security Scanning Tools (48)
J2EE Development (48)
Oracle RDBMS (48)
SSADM (60)
Structured Query Language (48)
System Implementation and Maintenance/Support (72)
Technical Architectural Support (60)