Department:
HD

Job nature:
(T26) Technical Manager for Enterprise Resource Planning (ERP) System

Responsibilities:
(T26)
1. Manage a team to provide daily support of the Enterprise Resource Planning System (ERP) including but not limited to the following tasks: - Operating system and database patch update/ upgrade; - SAP and HANA software patch update/ upgrade and SAP BASIS support; - User account management and review; - Security risk assessment; - Capacity planning and infrastructure design; - System backup and recovery; - System refresh and cloning; - Disaster recovery planning and drill test; and - Troubleshooting and monitoring of the ERP system.
2. Communicate with staff of all levels/ from various areas and solve technical problems in a timely manner
3. Adopt the standard process methodologies and follow the corresponding IT guidelines: and
4. Provide project management services such as detail project schedule and plan, cost/ manpower estimation, budget, keep track of progress of tasks, monitoring vendor performance, etc.

Requirements:
- Minimum eight years of SAP system support/ implementation; - Knowledge of SAP BASIS, SAP monitoring, SAP system deployment and SAP HANA database management is a must; - Able to work independently and lead in projects; and - Working experience in Government Department / Government funded organization is preferable; - Certification in SAP is preferable. - Demonstrated leadership and problem solving skill.

Technical skills:
Disaster Recovery Planning (60)
Enterprise Resource Planning System (96)
Infrastructure (72)
Linux System Administration (72)
Security Risk Assessment (60)
Server Virtualisation Technology (72)
System Implementation and Maintenance/Support (72)