System Support Engineer
| Job ref no. | AH |
| Job level | |
| Work experience | |
| Education | Associate Degree/Higher Diploma |
| Location | Kowloon |
| Employment type | Full Time |
| Benifits | |
| Industry | Information Technology |
| Job function | Information Technology (IT) |
| Post on | 2024-03-20 |
Job detail
- Technical support delivered by phone, email or remotely from the office. for Sunsynk Solar PV + Battery monitoring systems.
- Occasional on-site visits supporting Technical support issues.
- Providing technical telephone support for sunsynk products if the customer support team can’t address the issue.
- Keeping the customer support team updated on any cases you are dealing with in order to keep the end customer informed.
- To ensure any deficiencies in product performance or documentation is brought to the attention of the relevant personnel.
- Occasionally assist in product validation testing.
Skills Required
- Electrical Engineering Background
- A basic understanding of Electronics.
- Knowledge of renewable energy
- 1+ years’ experience in a technical support role.