IT Support / Technical Support / Technical Manager


Job ref no. AN
Job level
Work experience
Education Bachelor Degree
Location Hong Kong Island
Employment type Full Time
Benifits
Industry Banking
Job function Information Technology (IT)
Post on 2024-09-05

Responsibilities:

  • Become a system engineer of an IT Operation team to provide 7x24 Tier 1 support to operation team on day-to-day operation 
  • Execute server support operation services based on defined operation manuals and instructions provided by Tier 2 server team. 
  • Support ad hoc projects as assigned by the Management

Requirements:

  • Bachelor's degree in IT or related disciplines
  • Familiar with ITIL Processes such as Incident Management and Change Management;
  • Good written and spoken English and Chinese
  • Candidates with more experiences will be considered in a supervisory or managerial role