Technical Support (T-contract)


Job ref no. TT
Job level
Work experience 3 years
Education Bachelor Degree
Location New Territories
Employment type Full Time
Benifits
Industry Information Technology
Job function Network & System
Post on 2024-01-29

Project Nature:

Provide support for Windows Shared Platform and container infrastructure
Provide server-side technical support for various projects and hosting applications
Assist in various IT security activities

Job Description:

  • Provide production support for Windows Shared Platform
  • Provide support to the implementation of container infrastructure
  • Provide project support for Shared Platform
  • Provide support to various IT security activities
  • Update technical documents and prepare operation manual
  • Install security patches on various hardware platforms
  • Prepare statistical reports like system utilization, bandwidth consumption, etc.
  • Perform on-call support and other duties as required and work outside normal working hours if necessary

Requirements:

  • University Degree Holder 
  • At least 3 years post-qualification information technology experience with min 1 year in similar capacit
  • Proficient in both spoken and written English and Cantonese
  • At least 2 years of solid working experience in IT production and technical support
  • At least 2 years of solid working experience in Microsoft Windows server administration
  • At least 2 years of solid working experience in server virtualisation technology, including VMWare
  • Working experience in container infrastructure, including Redhat Openshift, is preferable
  • Working experience in Microsoft Internet Information Services and Microsoft SQL Server is preferable

Technical Skill Requirements:

  • Min 2 year experience in Server Virtualisation Technology, Windows Server 2008/2012