(Perm Role) Customer Care Executive
| Job ref no. | AL |
| Job level | |
| Work experience | |
| Education | Associate Degree/Higher Diploma |
| Location | New Territories |
| Employment type | Full Time |
| Benifits | |
| Industry | General Business Services |
| Job function | Sales, CS & Business Devpt |
| Post on | 2025-07-25 |
Job description
-
Handle all the inbound and outbound calls / emails for clients in call center setting and follow up the cases according to the procedures set
-
Assist to handle complaints
-
Maintain customer log in relative systems
-
Assist to provide the highest level of customer care service to achieve Company requirements & business target
-
Support ad-hoc projects as assigned
Recruitments
-
Associate Degree holder or above in any disciplines
-
Good customer service and communication skill
-
Proficiency in both written and spoken English & Cantonese (including Mandarin)
-
Proficient in MS Office applications
-
Willing to perform shift duties
-
Fresh graduates are also welcome
-
Immediate available would be an advantage