QA Manager (Bank)


Job ref no. CC
Job level
Work experience
Education Bachelor Degree
Location Hong Kong Island
Employment type Full Time
Benifits
Industry Information Technology
Job function Information Technology (IT)
Post on 2026-02-06

QA manager (Banking / Digital Transformation)

  • Develop QA strategies, testing frameworks, quality thresholds and release criteria

  • Establish standardized testing processes: test planning, test scope management, risk assessment, Defect grading, regression strategy, UAT support

  • Aligns agile delivery to integrate QA activities into refinement/sprint planning

  • Develop an automated testing roadmap (UI/API/Integration) and drive integration with DevOps/engineering teams into CI/CD.

  • Establish reusable test assets: test data factory, mocks/stubs, test environment health checks.

  • Monitor test coverage, pass rate, and accelerate regression time.

  •  Establish a quality dashboard: defect leakage rate, regression cost, SLA, MTTR, post-deployment incidents, coverage, etc.

  • Lead RCA (Root Cause Analysis) and improvement plans for major incidents/defects, driving process/standard/tool ​​optimization.

  •  Lead/coordinate the QA team, assigning tasks, providing training, and enhancing skills.

  • Manage supplier delivery quality: acceptance criteria, test reports, resource allocation, and performance evaluation.

Requirements

  • 5+ years of testing experience with 2+ years as Team Lead.

  • Familiar with Agile delivery and SDLC, able to integrate QA into Scrum ceremonies.

  • End-to-end test design capabilities: able to break down test scenarios based on customer journey/business process.

  • Practical experience in automated testing (one or more of the following):

    • UI: Playwright / Cypress / Selenium

    • API: Postman / REST Assured / Karate

    • CI/CD: Jenkins / GitLab CI / Azure DevOps (or similar)

  • Familiar with defect management and test management tools: JIRA / Confluence / Xray / TestRail (or similar)

  • Experience with financial services/banking systems is preferred (understanding permissions, auditing, compliance, data protection, transaction risks, etc.)

  • Excellent communication and collaboration skills, able to drive implementation across business, product, IT, and vendor teams.