Hotline Operator (Overnight shift)


Job ref no. AH
Job level
Work experience
Education Diploma/ Certificate
Location New Territories
Employment type Full Time
Benifits
Industry Telecommunication
Job function Call Centre
Post on 2026-03-12

Working hour: Mon to Sun & Public Holiday 11:00pm – 08:00am, 5 days shift 
Job Description:

  • Deliver professional customer service through answering enquiries via phone, live chat and email
  • Secondary education or above with minimum 2 years or above of experience in customer services
  • Fluency of spoken and written English, Cantonese and Mandarin
  • Strong interpersonal and communication skills
  • Good phone manner and a strong customer service mindset