Infrastructure Specialist (System Infrastructure)
| Job ref no. | HKE |
| Job level | Middle |
| Work experience | 3+ years |
| Education | Bachelor Degree |
| Location | Hong Kong Island |
| Employment type | Full Time |
| Benifits | |
| Industry | Information Technology |
| Job function | Network & System |
| Post on | 2024-02-21 |
Responsibilities:
- Provide technical support in a complicated infrastructure environment consists of different technology domains which includes, but not limited to, server virtualization, server OS, database, Storage Area Network, system monitoring, virtual desktop platform, server anti-virus, as well as backup and data protection
- Perform server OS and system installation and configuration, system patching, test and commissioning, as well as disaster recovery drill
- Prepare and maintain documentation and standard operating procedures (SOP) in related to supporting the infrastructure, servers, systems, applications, projects, inventory, regulatory requirements and compliance
- Perform troubleshooting and problem diagnosis, problem resolution, root cause analysis and identification, maintain and assure quality change control
- Perform system operation and administration, system and application performance and capacity monitoring, analysis and tuning
- Safeguard and maintain secure and hardened in servers and systems
- Collaborate and coordinate with internal users and external vendors in support of company initiatives
- Evaluate new technologies and products, prepare and conduct presentation as when required
Requirements:
- Degree in Computer Science, Information Technology or related discipline
- Minimum 3 years' relevant support and implementation experience in large-scale IT infrastructure or enterprise class companies
- Hands-on experience in implementation and support in one or more of the following areas is highly desirable:
- EMC SAN storage, e.g. VNX and UNITY
- Cisco MDS SAN switches
- HCI server, e.g. EMC VxRail
- HPE Synergy blade servers
- VMware ESXi, NSX, vROPs, Horizon, VCF
- Microsoft Windows server 2016/2019
- Database server, e.g. Microsoft SQL server 2016/2019, Oracle database server in RAC and Data Guard, MongoDB
- Database encryption
- RedHat LINUX, Satellite, Ansible
- Veritas NetBackup, Veeam
- Microsoft System Centre SCOM, SCCM
- SolarWinds SAM, VMAN, SRM, DPA, APM
- Professional qualification on ITIL and PMP will be an advantage