< Back to search results

Network Engineer / System Engineer / NOC Engineer / IT Support

Job ref no. WL
Job level
Work experience
Education Bachelor Degree
Location Kowloon
Employment type Full Time
Benifits
Industry Information Technology
Job function Information Technology (IT)
Post on 2026-06-12

IT Support Officer

Responsibilities:

  • Provide prompt and professional technical support to end users through multiple support channels.

  • Diagnose, troubleshoot, and resolve hardware and software issues efficiently.

  • Support and maintain a wide range of devices, including desktops, laptops, and mobile devices.

  • Assist users with data management, backup, and recovery solutions.

  • Deliver dedicated IT support to management and VIP users with excellent service quality.

  • Take on additional IT-related tasks and projects as assigned.


Systems Engineer

Responsibilities:

  • Implement, manage, and enhance IT systems infrastructure to ensure smooth daily operations.

  • Maintain system stability, reliability, and disaster recovery readiness.

  • Prepare and maintain project documentation, monitor system performance and ensure smooth day-to-day operations



(Senior/Junior) Infrastructure Engineer / Network Specialist (25K-80K depends on experience)

Responsibilities:

Key Responsibilities

  • Perform daily network operations, monitoring, troubleshooting, and maintenance for LAN, WAN, switches, routers, firewalls, and related infrastructure

  • Assist in network project implementation and deployment, including configuration, testing, and rollout of new network solutions or upgrades

  • Ensure network security, availability, and performance through proactive monitoring and issue resolution

  • Support network security operations, including basic firewall rules, VPN configurations, and vulnerability checks

  • Collaborate with internal teams to resolve network-related incidents and implement improvements

  • Document network configurations, procedures, and change 



Senior / Junior NOC Engineer

Responsibilities:

  • Perform 24 x 7 shift duties in the Network Operations Center (NOC) to ensure stable and continuous service operations.

  • Provide remote support to managed service customers through proactive monitoring and management of network and system infrastructure to meet SLA requirements.

  • Monitor Tier 1 engineer activities and ensure incidents, problems, and change requests are properly managed and resolved in a timely manner.

  • Coordinate resources and collaborate closely with internal teams to troubleshoot and resolve technical issues effectively.

  • Provide technical support, perform in-depth troubleshooting, and handle Tier-2 escalation issues.

  • Maintain, update, and enhance operational and technical documentation.

  • Stay up to date with the latest advancements in networking infrastructure and technologies.

IT Support Officer

Requirements:

  • Diploma or above in Information Technology or a related discipline.

  • Minimum 2 years of relevant IT support experience preferred.

  • Possession of IT certifications will be an advantage.

  • Strong communication and interpersonal skills in both English and Chinese.




Systems Engineer

Requirements:

  • Degree holder in Information Technology, Computer Science, or a related discipline.

  • Minimum 3 years of relevant IT experience.

  • Hands-on experience in systems administration and infrastructure management.

  • Familiarity with a variety of IT technologies and platforms.

  • Experience with VMware, Red Hat Linux, Oracle Linux, and Windows Server will be an advantage.

  • Self-motivated with the ability to work independently as well as in a team environment.

  • Good communication and interpersonal skills in both English and Chinese.




(Senior/Junior) Infrastructure Engineer / Network Specialist (25K-80K depends on experience)

Requirements

  • Higher Diploma or above in Computer Science, Information Technology, Telecommunications, or related disciplines

  • At least 3 years of hands-on experience in network infrastructure operations, maintenance, and/or project implementation (experience in enterprise environments preferred)

  • Solid technical knowledge and practical experience with:

  • Networking protocols (TCP/IP, VLAN, OSPF/BGP basics, etc.)

  • Network devices such as Cisco/Huawei/Juniper routers & switches, firewalls (e.g., Fortinet, Palo Alto, Cisco ASA)

  • LAN/WAN, wireless networks, VPN, and basic network security practices

  •  Relevant certifications such as CCNA, HCIA, or equivalent are highly preferred (CCNP/HCIP would be an advantage)

  • Immediate availability or short notice period preferred



Senior / Junior NOC Engineer

Requirements:

  • Minimum 2 years of experience with network infrastructure components, including routers, switches, firewalls, load balancers, access points, and wireless controllers.

  • Strong experience in incident management, troubleshooting, and root cause analysis.

  • Solid knowledge of IP networking protocols, including TCP/IP, ARP, STP, DHCP, VRRP, OSPF, BGP, and SNMP.

  • Practical experience with networking devices from Cisco, Huawei, Juniper, Aruba, Ruckus, and Fortinet.

  • Experience with network monitoring and management tools such as Zabbix, Cacti, or SolarWinds.

  • Candidates with less experience will also be considered for the Junior NOC Engineer position.

Apply Now