Supervisor (mailing services)
| Job ref no. | AH |
| Job level | |
| Work experience | |
| Education | Below F.5, F5-F.7 or DSE |
| Location | Kowloon |
| Employment type | Full Time |
| Benifits | |
| Industry | Telecommunication |
| Job function | Printing |
| Post on | 2024-02-28 |
Job Duties
- To administer and supervise subordinate staff day-to-day mailing services and ensure compliance with existing procedure and system process
- To perform distribution of documents and items service
- To monitor service standard level and compile ad hoc investigation reports
- To schedule on a daily basis the work of subordinates, resolving subordinates' work problems and 'troubleshooting' as appropriate
- To resolve customers' queries/ complaints and provide with corrective suggestions
- To perform billing calculations per project/ service basis and system/ database update
- To perform intranet posting according to client's requirements
- To perform special duty as assigned by supervisory
Requirement
- Education: 5 passes in HKCEE/DSE (including English), or equivalent
- No. of Year of Experience: 5 years' working experience with at least 1 year at supervisory level is preferred
- Common PC software/ Outlook application, including Excel (simple calculations/ formula, pivot table, vlookup, etc.)
- Good inter-personal and supervisory skills