Deskside Engineer (Service Desk)
| Job ref no. | PK-PCC |
| Job level | |
| Work experience | |
| Education | Diploma/ Certificate |
| Location | Kowloon |
| Employment type | Full Time |
| Benifits | |
| Industry | Information Technology |
| Job function | Information Technology (IT) |
| Post on | 2024-06-24 |
Job Duties:
- Provide day-to-day front-line support or troubleshooting users in a variety of working environments.
- Support the IT infrastructure, including computer hardware, application software and configurations for the group.
- Assist in system administration support on Windows, LAN & WAN networking.
- Install and configure computer hardware operating systems and internal ITS applications.
- Maintain hardware and software inventory records.
- Assist in procedural documentation and relevant reports, etc.
- Handle ad hoc projects as assigned.
Requirements:
- Diploma or above in Computer Science/ Information Technology or related discipline
- Experience with window desktop OS, Office365 and windows server OS.
- Pro-active, strong analytical and problem-solving skills.
- Basic knowledge of network technologies including firewalls, Proxy, network load balancer and DNS.
- 1-2 years relevant experience on IT support
- Able to work independently and under pressure.