IT Support / System Engineer
| Job ref no. | CC |
| Job level | |
| Work experience | |
| Education | Bachelor Degree |
| Location | Hong Kong Island |
| Employment type | Full Time |
| Benifits | |
| Industry | Information Technology |
| Job function | Information Technology (IT) |
| Post on | 2024-07-17 |
System Engineer / IT Support / IT Operator (5 days work)
- Provide support and monitor system performance
- Identify and resolve any issues or errors that may arise.
- Troubleshoot and resolve technical problems related to system functionality, data processing, and online operations.
- Collaborate with cross-functional teams to investigate and resolve system-related incidents or user-reported issues.
- Develop and maintain documentation related to system support processes, troubleshooting guides, and knowledge base articles.
Requirements:
- Proven experience in system support or a similar role with a focus on night batch cycle support and online systems.
- Knowledge of SQL (Structured Query Language) for database querying and manipulation.
- Familiarity with Spring Boot framework for Java-based application development is required.
- Proficient in troubleshooting complex technical issues related to systems, databases, networks, or applications.
- Flexibility to work in rotating shifts including nights, weekends, or holidays as required.