Contract IT Assistant (Gov)
| Job ref no. | CK |
| Job level | Entry |
| Work experience | |
| Education | Diploma/ Certificate |
| Location | Hong Kong Island |
| Employment type | Full Time |
| Benifits | |
| Industry | Civil Services (Government, Armed Forces) |
| Job function | Information Technology (IT) |
| Post on | 2024-01-18 |
- Administrative network support on desktop applications
- To provide telephone support for desktop applications under administrative network;
- To assist in managing the Helpdesk problem log system, including tracking and organising inquiries;
- To create, monitor and close problem cases with appropriate status updates and closure;
- To perform administrative support for active directory including password reset, unlocking accounts and other associated duties;
- To perform housekeeping jobs for the anti-virus system and generate statistical reports.
Requirement
- F.5 with 5 passed or YiJin
- Experience in PC LAN support for two years and Helpdesk support for one year;