Contract IT Assistant (Gov) - HK$27K


Job ref no. CK
Job level Entry
Work experience
Education Below F.5, F5-F.7 or DSE
Location Hong Kong Island
Employment type Full Time
Benifits
Industry Information Technology
Job function Information Technology (IT)
Post on 2024-01-25

Job duties:

  • Administrative network support on desktop applications 
  • To provide telephone support for  desktop applications under administrative network;
  • To assist in managing the Helpdesk problem log system, including tracking and organising inquiries;
  • To create, monitor and close problem cases with appropriate status updates and closure;
  • To perform administrative support for active directory including password reset, unlocking accounts and other associated duties;
  • To perform housekeeping jobs for the anti-virus system and generate statistical reports.

Requirement 

  • F.5 with 5 passed or YiJin
  • Experience in PC LAN support for two years and Helpdesk support for one year;