Senior Business Analyst
| Job ref no. | CC-1316 |
| Job level | |
| Work experience | |
| Education | Bachelor Degree |
| Location | Hong Kong Island |
| Employment type | Full Time |
| Benifits | |
| Industry | Information Technology |
| Job function | Information Technology (IT) |
| Post on | 2025-06-27 |
Responsibilities
- As a bridge between users and IT teams to collect and analyze requirements of stakeholders, provide system solution and business process redesign.
- Prepare detail system documents, functional specification, test plan, training materials and user manuals · Design future mode of process, procedure and practice (clearly defining roles and responsibilities, manual and automated activities).
- Coordinate & mobilize stakeholders (users, IT, vendor teams, etc.) to implement system change.
- Monitor, track and report of a project progress · Identify any implementation issues and resolve or escalate these.
- Monitor and evaluate business process performance · Audit systems and assess their outcomes
Requirements
- 3-7 years of work experience in business analyst within telecommunications preferably at a leading telecom operator or with a reputable management consulting firm.
- Bachelor's degree preferred, in either IT, Engineering or Business Administration or similar.
- Good understanding of industry trends and developments.
- Knowledge in Agile Project Management Model and Software Development Life Cycle (SDLC) would be advantage · Understanding of IT architecture and BSS / OSS systems · Familiar with IT system development cycle, project and change management.
- Fluent in Cantonese and English and also preferably in Mandarin.