Network Engineer / IT Support / Cloud Engineer (upto 60K)
Job ref no. | WL |
Job level | |
Work experience | |
Education | Bachelor Degree |
Location | Hong Kong Island |
Employment type | Full Time |
Benifits | |
Industry | Information Technology |
Job function | Information Technology (IT) |
Post on | 2025-08-06 |
IT Support Specialist
Responsibilities:
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Provide exceptional technical support to end users through multiple channels—you're the first line of defense in resolving tech issues!
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Troubleshoot and maintain hardware and software to keep everything running like a well-oiled machine.
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Assist users with a variety of devices, from computers to mobile devices, ensuring everything is optimized and running smoothly.
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Support users with data management and recovery, ensuring their valuable information is always safe and easily accessible.
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Address IT concerns for management and VIP users, delivering top-tier service and swift resolutions.
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Take on additional tasks as needed—no challenge is too big or small!
Systems Engineer
Responsibilities:
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Implement and manage robust IT systems infrastructure, ensuring everything runs smoothly and efficiently.
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Ensure system reliability and create a bulletproof disaster recovery plan to keep things running seamlessly, even in tough times.
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Document all project details meticulously and manage day-to-day system operations to guarantee flawless performance.
(Senior) Network Specialist
Responsibilities:
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Design and set up robust network infrastructures that ensure seamless connectivity across the organization.
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Manage vendor relationships and coordinate project tasks, keeping everything on track and within scope.
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Lead a team in delivering successful network projects, ensuring every project is completed with precision and excellence.
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Support network operations post-deployment, ensuring optimal performance and quick resolution of any issues that arise.
Cloud Engineer (up to 60K)
Key Responsibilities:
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Provide technical support and troubleshooting for services running on AliCloud, including ECS, OSS, RDS, VPC, SLB, Function Compute, and more.
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Monitor cloud infrastructure and respond to incidents, alerts, and service degradation issues.
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Assist in provisioning, configuration, and optimization of cloud resources on Alibaba Cloud.
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Collaborate with DevOps and engineering teams to ensure best practices in cloud architecture and deployment.
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Handle incident management, root cause analysis, and service restoration.
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Maintain and update documentation related to system configurations, standard procedures, and troubleshooting guides.
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Work with Alibaba Cloud technical support and account managers to resolve advanced infrastructure issues.
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Implement and enforce security best practices and compliance standards (e.g., GDPR, ISO 27001) in the cloud environment.
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Assist in cloud cost optimization and resource management.
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Stay up to date with new features and services from Alibaba Cloud and recommend improvements.
IT Support Specialist
Requirements:
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Diploma or higher in Information Technology or a related field.
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2+ years of relevant IT experience preferred —you’ve got hands-on knowledge and experience under your belt!
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IT certifications are a plus! Your skills and expertise make a huge difference.
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Excellent communication skills in English and Chinese—you know how to explain complex tech concepts in a way that’s easy to understand.
Systems Engineer
Requirements:
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Degree in a relevant field—your academic background supports your hands-on skills.
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3+ years of experience—you’ve got the expertise to hit the ground running.
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Solid experience in both systems and network management, with a deep understanding of IT infrastructure.
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Familiarity with a variety of technologies—you know your way around different platforms and tools.
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Experience in VMWare, Red Hat Linux, Oracle Linux, and Windows Server is a plus—you’re well-versed in the tools that power modern IT systems.
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Ability to work independently and as part of a team—you balance autonomy with collaboration seamlessly.
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Excellent communication skills in both English and Chinese, making you a strong team player in any environment.
(Senior) Network Specialist
Requirements:
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Degree in a relevant field, ensuring a solid foundation for your technical expertise.
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Extensive experience in network infrastructure—you’ve worked with a range of networking technologies and solutions.
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Cisco Certified Network Associate (CCNA) certification is a plus—your credentials make you an even stronger asset.
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A strong understanding of networking concepts and how they apply to real-world situations—you're a network pro!
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Excellent communication skills in both English and Chinese, allowing you to effectively collaborate with both local and international teams.
Cloud Engineer (up to 60K)
Required Qualifications:
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Bachelor's degree in Computer Science, Information Technology, or a related field.
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2+ years of experience in a cloud support or system administration role.
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Strong knowledge of Alibaba Cloud (Aliyun) platform services and architecture.
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Understanding of cloud networking concepts: VPC, NAT Gateway, VPN, SLB, PrivateLink.
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Experience with Linux/UNIX system administration.
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Familiarity with cloud monitoring and logging tools (e.g., CloudMonitor, ActionTrail).
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Scripting skills in Shell, Python, or PowerShell.
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Good understanding of DevOps tools and CI/CD pipelines is a plus.
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Excellent communication and problem-solving skills.
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Certification in Alibaba Cloud (e.g., ACA, ACP) is a big plus.