Technician (Troubleshooting Technical Support)
| Job ref no. | AH |
| Job level | Entry |
| Work experience | |
| Education | Diploma/ Certificate |
| Location | Hong Kong Island |
| Employment type | Full Time |
| Benifits | |
| Industry | Information Technology |
| Job function | Information Technology (IT) |
| Post on | 2024-02-05 |
Responsibilities:
- Provide IT technical support and troubleshooting
- Responsible for on-site software installation and upgrade
- Provide general equipment maintenance to ensure an efficient operation of systems
- Handle customers’ inquiries
- Provide software and product training according to customer needs
Requirements:
- 1-2 years of customer service or technical support experience
- Good knowledge of Windows based products and tools
- Good knowledge of Wan and Lan support
- Good communication skills in both English and Chinese and with good telephone manner