Technical Manager / Network Engineer / System Engineer / IT Officer
| Job ref no. | WL |
| Job level | Entry |
| Work experience | |
| Education | Bachelor Degree |
| Location | Kowloon |
| Employment type | Full Time |
| Salary | Negotiable |
| Benefits | |
| Industry | Information Technology |
| Job function | Information Technology (IT) |
| Posted on | 2026-11-12 |
Technical Project Manager
Key Responsibilities:
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Team Leadership & People Management: Lead, mentor, and performance-manage a team of network engineers and support specialists; conduct skills assessments and set career progression plans.
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Infrastructure & Architecture: Oversee the design, deployment, and optimization of enterprise LAN, WAN, VPN, and wireless network systems.
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Security & Compliance: Implement and enforce network security measures, firewall policies, patch management, and incident/disaster recovery protocols.
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Performance & Uptime Monitoring: Monitor network telemetry, diagnose bottlenecks, and maintain high service-level agreements (SLAs) with targeted uptime metrics.
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Vendor & Budget Management: Manage third-party vendor relationships, hardware/software licensing renewals, and departmental budget allocations.
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Stakeholder Collaboration: Work closely with other IT leaders, project managers, and business units to align network infrastructure roadmaps with company growth.
IT Officer
Responsibilities:
Technical Support:
Provide first-level support to users via phone, email, or in-person for hardware, software, and network problems.
Installation and Configuration:
Install, configure, and maintain computer hardware, software, operating systems, peripherals, and audiovisual (AV) equipment.
Meeting Room Support (Zoom & Teams Rooms):
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Set up, configure, and maintain meeting room systems including Zoom Rooms and Microsoft Teams Rooms.
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Provide real-time technical assistance during meetings, ensuring seamless video and audio conferencing experiences.
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Troubleshoot connectivity, audio/video, and display issues in meeting spaces.
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Coordinate with the IT infrastructure team to maintain optimal network and hardware performance for conferencing systems.
Troubleshooting and Maintenance:
Diagnose and resolve technical issues, perform system updates, and ensure the security and efficiency of IT systems.
User and Account Management:
Set up new user accounts, manage permissions, and assist with user training.
System Monitoring:
Monitor computer systems and networks to ensure optimal performance and proactively address potential problems.
Documentation and Reporting:
Create and maintain documentation, such as IT procedures, configurations, and troubleshooting steps, and document issues and resolutions.
Equipment Management:
Maintain an inventory of IT and AV equipment and perform necessary repairs or replacements.
(Senior) Systems Engineer
Responsibilities:
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Implement, manage, and enhance IT systems infrastructure to ensure smooth daily operations.
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Maintain system stability, reliability, and disaster recovery readiness.
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Prepare and maintain project documentation, monitor system performance and ensure smooth day-to-day operations
(Senior/Junior) Network Specialist (25K-60K depends on experience)
Responsibilities:
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Perform daily network operations, monitoring, troubleshooting, and maintenance for LAN, WAN, switches, routers, firewalls, and related infrastructure
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Assist in network project implementation and deployment, including configuration, testing, and rollout of new network solutions or upgrades
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Ensure network security, availability, and performance through proactive monitoring and issue resolution
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Support network security operations, including basic firewall rules, VPN configurations, and vulnerability checks
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Collaborate with internal teams to resolve network-related incidents and implement improvements
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Document network configurations, procedures, and change
Technical Project Manager
Requirements:
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Experience: 6–10 years of progressive experience in enterprise network administration and infrastructure engineering, with at least 2–3 years in a team-lead or management capacity.
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Education: Bachelor’s degree in Computer Science, Information Technology, or a related field (or equivalent practical experience).
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Certifications (Preferred): CCNA, CCNP, CISSP, or equivalent enterprise networking/security credentials.
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Technical Proficiency:
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Deep understanding of TCP/IP, DNS, DHCP, routing, switching, QoS, and VPNs.
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Experience with cloud networking (AWS, Azure, or GCP) and software-defined networking (SDN).
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Strong background in firewall management, network monitoring tools, and disaster recovery planning.
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Soft Skills: Exceptional communication, stakeholder management, conflict resolution, and collaborative leadership abilities.
(Senior) Systems Engineer
Requirements:
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Degree holder in Information Technology, Computer Science, or a related discipline.
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Minimum 3 years of relevant IT experience.
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Hands-on experience in systems administration and infrastructure management.
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Familiarity with a variety of IT technologies and platforms.
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Experience with VMware, Red Hat Linux, Oracle Linux, and Windows Server will be an advantage.
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Self-motivated with the ability to work independently as well as in a team environment.
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Good communication and interpersonal skills in both English and Chinese.
(Senior/Junior) Network Specialist (25K-60K depends on experience)
Requirements:
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Higher Diploma or above in Computer Science, Information Technology, Telecommunications, or related disciplines
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At least 3 years of hands-on experience in network infrastructure operations, maintenance, and/or project implementation (experience in enterprise environments preferred)
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Solid technical knowledge and practical experience with:
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Networking protocols (TCP/IP, VLAN, OSPF/BGP basics, etc.)
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Network devices such as Cisco/Huawei/Juniper routers & switches, firewalls (e.g., Fortinet, Palo Alto, Cisco ASA)
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LAN/WAN, wireless networks, VPN, and basic network security practices
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Relevant certifications such as CCNA, HCIA, or equivalent are highly preferred (CCNP/HCIP would be an advantage)
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Immediate availability or short notice period preferred