Senior IT Assistant

Responsibilities:
(T26) 1. Assist in monitoring the project progress and performance of contractors 2. Assist in the review and acceptance of deliverables from outsourcing contractors 3. Assist in performing system tests and user acceptance tests 4. Assist in the planning of system upgrade and disaster recovery 5. Assist in the website administration, maintenance and support 6. Assist in photo/video taking and editing 7. Provide technical advice and departmental IT support to users 8. Support, troubleshoot and assist in the maintenance of IT infrastructure including workstation, notebook, mobile devices, etc 9. To provide support for IT security related task 10. Any other duties which may be assigned for the provision of IT services to FSB

Requirements:
Following requirements are essential: (a) Solid experience in Microsoft Outlook mail administration and technical support and good knowledge of Microsoft Outlook operation (b) Solid experience in website administration and maintenance and good knowledge of HTML (c) Solid experience PC/LAN Support and Windows operating systems (d) Solid experience in client service and helpdesk support call handling (e) Solid experience in cybersecurity and hand-on experience (f) Solid experience in Active Directory Priority will be given to candidates who possess the following requirement(s): (a) Experience in HKSARG Government Office Automation applications, such as Lotus Domino/Notes mail solution, Microsoft Outlook mail solution, Confidential Mail System (b) Experience in File Server System (c) Good knowledge in network products including switches, routers, security appliances and network management tools (d) Good knowledge in network security technologies such as IPSEC and SSL VPN (e) Experience in system integration and monitoring of outsourced projects (f) Good knowledge of DNS, DHCP and other system protocols, as well as messaging security (g) Experience in remote access solution, Wireless LAN, Mobile Devices Email solution, Server Virtualization solution or G2B/G2C web application (h) Experience in photo/video taking and editing (i) Maintain up-to-date knowledge of the latest cybersecurity trends and technologies Priority would be given to candidates who possess the following professional certificate(s): (a) Microsoft Certified System Engineer (MCSE) (b) Cisco Certified Network Associate (CCNA)

Technical skills:
Anti-Virus Technology (60), Client Service (12), Endpoint Security Solutions (60), HTML version before HTML5 (12), Intrusion Prevention System (60), IT Security (60), Microsoft Active Directory Administration (12), PC LAN Support (12), Website Administration (12), Windows 7/8/10 (12), Work experience with/in the Government (12)