ITA - non shift
BID ref: 60441-1
Responsibilities:
(T26) The main job duties of the CITA are as follows: - to provide support services to the upgrade exercise of the operating system, office automation software and workstations; - to assist in on-site trouble-shooting, installation and configuration support services to PC/notebook of all GLD users; - to provide helpdesk support to all GLD users on CMMP, ERKS, GOA software and any technical matters on client PC; and - to perform any other IT-related duties assigned.
Requirements:
Must have solid experiences on Office automation and Microsoft Windows 10; Experience and knowledge in upgrading Microsoft Windows is preferred; and May be required to station and work at Government Logistics Centre, 11 Chong Fu Road, Chai Wan.
Technical skills:
Helpdesk Call Handling Technique (12), Office Automation (24), Windows 7/8/10 (36), Work experience with/in the Government (12)