Systems Analyst

Department:
DH

Job nature:
(T26) Support system maintenance of the application systems of the Shared Licensing and Monitoring System (SLMS)

Responsibilities:
(T26)
(a) Prepare work assignment briefs / specifications, conduct assessments and engage contractors for procurement of IT systems and services such as maintenance & support of IT systems, PIA and SRAA etc.
(b) Coordinate the engaged contractors with different HITO IT Teams and/or user parties to perform relevant work and task assignments in agreed timeframe
(c) Review and comment the deliverables from engaged contractors
(d) Supervise and monitor contractors in system maintenance, enhancement and improvement works
(e) Coordinate project and support activities with stakeholders, vendors, contractors and other project teams
(f) Monitor and ensure smooth operation of IT systems
(g) Provide routine operational and application support for IT systems
(h) Maintain system documentation of IT systems
(i) Study, evaluate and propose upgrade, improvement and maintenance options for IT systems and services
(j) Perform preventive maintenance actions and arrangement
(k) Perform vendor and contractor management and liaison
(l) Perform technical study for new IT initiatives when necessary; and
(m) Any other duties assigned by supervisors. Normal working hours : (Mon: 09:00 - 18:00, Tue - Fri: 09:00 - 17:45)

Requirements:
(a) At least 8 years of consolidated experience in system administration and infrastructure support of enterprise-wide web-based systems using server virtualization technology in Linux-based environment
(b) At least 6 years of solid experience in managing systems running on Government Cloud Infrastructure Services (GCIS)
(c) At least 2 years of solid experience in managing MongoDB NoSQL database
(d) At least 4 years of solid experience in managing contractors and/or vendors to deliver different kinds of IT services in the HKSARG
(e) Strong team player and capable to work under pressure independently and proactively
(f) Excellent interpersonal, communication and time management skills
(g) Good coordination, presentation, negotiation and business writing skills
(h) Able to work in a diversified and dynamic team environment; and
(i) Familiar with Government IT standards and methodologies.

Technical skills:
EGIS (72)
Infrastructure (48)
IT Service/ Outsourcing Management (48)
Linux System Administration (96)
Server Virtualisation Technology (96)
Work experience with/in the Government (72)