ITA - shift
BID ref: 60865-1
Department:
DH
Job nature:
(T26) Provide daily support and maintain smooth operation of system
Responsibilities:
(T26) - Shift duty required (including public holidays, typhoon no. 8 and clinics operating in typhoon no. 9); - Shift pattern: 06:30 - 15:18; 09:00 - 17:48; 14:12 - 23:00; - To provide help desk and on-site support; - To provide system monitoring and operating work; - To assist in workstations setup, rollout and configuration; - To assist in testing and verification of application system functions; - To assist in procurement for hardware and software maintenance renewal; - To assist in daily administration tasks as requested; and - To perform tasks as assigned by supervisor.
Requirements:
i) At least two years' experience in Windows, Helpdesk/computer network operation and PC/LAN support services
ii) Staff has to be willing to work in many different business areas of DH work which covers a wide range of activities; and
iii) Staff has to be willing to work in place where public health officer would work.
Technical skills:
Clinical Related Information System (6)
Helpdesk Call Handling Technique (12)
Office Automation (48)
PC LAN Support (48)
Windows 7/8/10 (48)
Work experience with/in the Government (12)