Programmer

Department:
AFCD

Job nature:
(T26) Computer system operation support

Responsibilities:
(T26) Duties of the staff include:
1. to lead an Operation support team to perform server room operations including the system/network monitoring and health check
2. to assign job duties to team members for service delivery in computer room
3. to carry out procurement exercise of computer equipment and consumable items
4. to handle the renewal of annual hardware & software maintenance service
5. to review the Operations Acceptance Test (OAT) for new system
6. to assist problem management and carry out escalation and remedy action according to per-defined procedures
7. to monitor the operation status of facilities in computer room as well as communication network at remote sites
8. to handle the stocktaking
9. to conduct the system restore from backup tapes regularly
10. to perform the site inspection for server room setup
11. to be on-call during non-office hours to provide operation support services; and
12. to carry out any other duties as assigned by supervisor.

Requirements:
The staff member shall have at least 15 years of working experience in the bureaux or departments of the Hong Kong Government. He / She shall possess knowledge to set up and manage a Data Centre. He / She shall have solid experience in IT procurement and in operating computer systems, including Windows servers in a Virtual Machine environment, blade servers, and SAN systems. This experience shall include at least 15 years in a supervisory role, leading a support team for service delivery. Holder of CDCP (Certified Data Centre Professional) certificate or equivalent will be an advantage.

Technical skills:
Microsoft SQL Server (144)
Storage Area Network (120)
System Backup Operation (144)
System Backup with Bightstor ArcServe (144)