ITA - shift

Department:
AFCD

Job nature:
(T26) Computer system operation support

Responsibilities:
(T26) Duties of the staff include:
1. to perform server room operations including the system/network monitoring and health check
2. to assist in problem management, perform the escalation and remedy action according to per-defined procedures
3. to mount backup tapes and deliver to off-site
4. to perform site inspection at Headquarters and remote sites
5. to perform inventory taking
6. to conduct the system restore from backup tapes regularly
7. to be on-call during non-office hours to provide operation support services; and
8. to carry out any other duties as assigned by supervisor.

Requirements:
The staff shall have at least 5 years of past working experience in the bureaux or departments of Hong Kong Government. The staff is required to have solid experience in operation of computer systems for Windows servers, NetBackup system, blade servers and SAN storages, inventory keeping of computer equipment. He/she is required to work on shift 07:30 to 22:30 and visit 90+ remote sites of the department located at all the 18 districts over the territory for site work arrangement, inventory checking and other support services. Working experience in Data Center is preferable, but not necessary.

Technical skills:
Microsoft SQL Server (60)
Storage Area Network (60)
System Backup Operation (60)