ITA - shift

Department:
AFCD

Job nature:
(T26) Computer system operation support.

Responsibilities:
(T26) Duties of the staff include:
1. to perform server room operations including the system/network monitoring and health check
2. to assist in problem management, perform the escalation and remedy action according to per-defined procedures
3. to mount backup tapes and deliver to off-site
4. to perform site inspection at Headquarters and remote sites
5. to perform inventory stock taking
6. to conduct the system restore from backup tapes regularly
7. to be on-call during non-office hours to provide operation support services; and
8. to carry out any other duties as assigned by supervisor.

Requirements:
The staff is required to have solid experience in operation of computer systems for Windows server, NetBackup system, blade servers and SAN storages, inventory keeping of computer equipment. He/she is required to work on shift 07:30 to 21:30 and visit 90+ remote sites of the department located at all the 18 districts over the territory for site work arrangement, inventory checking and other support services. Working experience in Data Center is preferable, but not necessary. The staff has working experience in bureaux or departments of the Hong Kong Government would be an advantage.

Technical skills:
Microsoft SQL Server (24)
Storage Area Network (24)
System Backup Operation (24)