ITA - non shift

Department:
DH

Job nature:
(T26) System maintainance and IT Support

Responsibilities:
(T26)
(a) To provide user support (include on-site support) on PC and system functions
(b) To provide hardware and software maintenance support to users and perform on-site system health check
(c) To provide network support and assist supervisors in servers and network equipment's monitoring
(d) To assist in setting up workstation or networked equipment, scheduling and monitoring computer equipment installation/relocation and perform site preparation work
(e) To assist in managing the hardware and software inventory items and maintain up-to-dated inventory records
(f) To provide security control support and provide assistance in response to IT incidents
(g) To assist in the data input in system when necessary; and
(h) To perform any other IT duties as assigned by the supervisors.

Requirements:
1. A Diploma / Certificate in Computer Science or equivalent
2. At least 1 year of experience in PC Lan support, PC problem diagnosis and end user support
3. Solid experience on using Microsoft Word, Excel, Access and Powerpoint
4. Able to work independently and as a team player
5. Strong sense of responsibilities, good presentation skills, willing to share knowledge and skills with teammates.

Technical skills:
PC LAN Support (12)
Windows 7/8/10 (12)