Senior IT Assistant

Department:
DH

Job nature:
(T26) System maintainance and IT Support

Responsibilities:
(T26)
(a) To assist in the planning of hardware and software procurement, and network installation
(b) To assist in evaluating the hardware and software equipment and test the compatibility
(c) To provide hardware and software maintenance support to users and perform on-site system health check
(d) To provide network support and assist supervisors in server and network equipment's monitoring
(e) To coordinate with other vendors on the computer equipment and network installation
(f) To take the lead in updating the hardware and software assets and inventory items, and maintaining an up-to-dated inventory records
(g) To assist the CSA in performing the team management duties
(h) Provide security control support and assistance in response to IT incidents.
(i) To perform any other IT duties as assigned by the supervisors.

Requirements:
1. A Diploma / Certificate in Computer Science or equivalent.
2. At least 3 years of experience in PC Lan support, PC problem diagnosis and end user support
3. Solid experience on using Microsoft Word, Excel, Access and Powerpoint
4. Able to work independently and as a team player.
5. Strong sense of responsibilities, good presentation skills, willing to share knowledge and skills with teammates

Technical skills:
Networking (36)
Office Automation (36)
PC LAN Support (36)
Windows 7/8/10 (36)
Work experience with/in the Government (24)