Systems Analyst

Department:
PO

Job nature:
(T26) To provide on-going system maintenance support to servers of Hongkong Post (HKP) and to maintain, enhance and upgrade the existing server infrastructure of HKP.

Responsibilities:
(T26) a) To provide on-going system maintenance support, hand-on installation/configuration and server tuning to servers of different hardware (including Enterprise grade blade servers, FC/iSCSI SAN storages, FC/100G switches and etc.) and different operating system platforms (including Windows, Linux, VMware, Hyper-V); b) To be specialised in Cloud platform with Windows Server, Linux Server, Microsoft System Center, Vmware Vcenter, Veeam, Software Defined Storage (SDS), Privileged Access Management (PAM), Central Application Monitoring and other server management software
c) To handle procurement exercise of server equipment and to arrange server maintenance renewals
d) To evaluate impact of server software installation, distribution, patching and updating; e) To co-ordinate with application teams, users and vendors for proper scheduling of system installation and maintenance works; g) To provide first-line and second-line standby on-call support of servers which may be caused by environmental issues, server hardware and/or system software problems; h) To assist IT team to handle administration works such as documentation, procurement, hardware/software inventory updating, bill payment and filing; and
i) To supervise staff under his/her charge for the above tasks.

Requirements:
a) Solid knowledge and good technical skill in supporting VMware vSphere, Microsoft Hyper-V virtualization infrastructure, Microsoft Software-Defined Storage, Microsoft Windows Server, Microsoft System Center including SCCM/SCVMM, Microsoft Remote Desktop Service, Symantec Endpoint Protection, Veeam Backup and Replication 12; b) Solid knowledge and good technical skill in supporting blade server, SAN Storages through interfaces such as 6/12G SAS, 1/10/25/40/50/100G iSCSI and 8/16/32G Fiber Channel (FC)
c) Solid knowledge and good technical skill in supporting, maintaining and monitoring of Container platform is an advantage
d) Experience in supporting Microsoft SQL database, Oracle database, Oracle RAC, Linux (Red-hat, Ubuntu) is an advantage; e) Good communication and skills, both written and verbal, in Chinese or English; f) Good leadership skills in leading subordinates with different ranks; g) Good coordination skills in handling tasks with team members and other parties; h) Need to work in various office locations of HKP
i) May require to work in shift and irregular hours; and j) Criminal record check is required.

Technical skills:
Data/File Backup Technology (48)
Server Virtualisation Technology (48)
Storage Area Network (36)
Windows Server 2008/2012 (36)
Work experience with/in the Government (36)