Department:
DPO

Job nature:
(T26) This is a CSA position responsible for supporting and operating several centralised Artificial Intelligence (AI) and data analytics platforms, including Chatbot-as-a-Service and Social Media Text Analytics System, as well as migrating the Chatbot-as-a-Service to a new AI-enabled platform. The position is required to manage the security, cloud resources, infrastructure and performance of the platforms to facilitate adoption by Government bureaux and departments (B/Ds) and ensure smooth operations and migration of the platforms.

Responsibilities:
(T26) The successful applicant will be required: - To work in team for the design, enhancement, testing, maintenance and administration of Chatbot-as-a-Service and Social Media Text Analytics System. - To assist his/her supervisors in managing contractors for supporting Chatbot-as-a-Service and Social Media Text Analytics System. - To support the migration of Chatbot-as-a-Service to a new AI-enabled platform. - To provide technical support to Government B/Ds for the adoption of chatbot, AI and data analytics technologies. - To conduct technical and literature research and analyses of the development of artificial intelligence and data analytics related subjects. - To provide production support after normal office hours, if necessary, including but not limited to troubleshooting production issues, monitoring system stability, production rollout of enhancements, etc. - When necessary, the CSA is required to provide both technical and administrative support related to the project after normal office hours for special events, fire-fighting and urgent deployment of services, etc. - To perform any other works as assigned by the supervisor.

Requirements:
1. Possess at least 3 years of experience in AI and data analytics technologies, such as Gen AI and text/image/video analytics
2. Have at least 1 years of experience on system development and deployment on clouds.
3. Preferably possess knowledge and experience on managing cloud resources in public cloud platform and Government Cloud Infrastructure Services (GCIS)
4. Possess knowledge and experience on installing and managing the following environment and tools: - Linux - Web application development (HTML, CSS, JavaScript) - Python - SQL
5. Possess good communication and interpersonal skills
6. Hard working and self-motivated with good working attitudes; and
7. Can work independently.

Technical skills:
Data Management (36)
System Implementation and Maintenance/Support (48)