Department:
WFSFAAWFAO

Job nature:
(T26) Enhancement, Maintenance and Support of Government Office Automation (GOA) Systems and Equipment

Responsibilities:
(T26)
1. To perform enhancement, maintenance and operational support of GOA related systems including GOA Local Area Network (LAN), Centrally Managed Messaging Platform (CMMP) Standard Email Services, CMMP Mobile Confidential Email Services, File and Print Servers, Centralised Backup System, Patch Management System (PMS), Software Asset Management (SAM) System, Antivirus System, Virtual Private Network (VPN) remote access, Mobile Workplace Services (MWS), CMMP Mobile Email (ME) Services, Log Management System (LMS), Encryption Solutions and Virtual Machine (VM)
2. To monitor GOA related systems performance, diagnose and fix system problems to ensure OA infrastructures reliability and meet required serviceability
3. To coordinate with outsourced Contractors and relevant parties to follow up GOA related issues
4. To prepare technical requirement specifications, manuals, guidelines and necessary documents if needed; and
5. To carry out other duties as designated by supervisor.

Requirements:
1. Must have solid implementation and support experience in essential equipment and facilities of GOA systems including Cisco routers and switches, Microsoft Active Directory, CMMP, PMS, SAM, VPN, MWS, LMS, McAfee and VMware ESXi/vSphere
2. Must have solid experience in support of CMMP Mobile Confidential Email Services and CMMP Mobile Email Services
3. Must have work experience in the Government
4. Should have strong sense of analytical and problem solving skills; and
5. Should be hard-working and self-motivated with positive attitude.

Technical skills:
CISCO IOS Software & CISCO Products (48)
Confidential Mail System (48)
Lotus Notes Mail Admin. & Technical Support (48)
Microsoft Active Directory Administration (48)