Department:
WFSFAAWFAO

Job nature:
(T26) Enhancement, Maintenance and Support of GOA Network Infrastructure and Equipment, and Implementation of Network Infrastructure Upgrade Project

Responsibilities:
(T26)
1. To perform enhancement, maintenance and operational support of GOA network infrastructure including GOA Local Area Network (LAN) and Virtual Private Network (VPN) remote access
2. To provide technical and production support for GOA network equipment such as routers, switches and firewall appliances
3. To perform hardware upgrade for end-of-support / obsolete network equipment and arrange cabling services in Upgrade of OA Server Systems and Network Infrastructure project
4. To monitor network performance, diagnose network traffic and fix system problems to ensure network reliability and meet required serviceability
5. To conduct research on sourcing appropriate products and services for enhancement and maintenance of network infrastructure
6. To perform management and administration of IT equipment and services
7. To coordinate with outsourced Contractors and relevant parties to follow up GOA network related issues
8. To assure IT network security conformance
9. To compile manuals, guidelines and necessary documents if needed; and
10. To carry out other duties as assigned by the supervisor.

Requirements:
1. Must have at least three years of solid experience in LAN / WAN / VPN design, implementation support and administration
2. Must have solid implementation and support experience in configuration and maintenance of routers, switches and firewalls
3. Must have experience in implementation and maintenance of Metro Ethernet with OSPF & BGP
4. Must have experience in supporting Government network infrastructure and managing Government contractors for network implementation
5. Experience in troubleshooting site-to-site VPN IPSec connections with digital certificates authentication on Cisco router is desirable
6. Experience in technical writing of IT requirement specifications, manuals and procedures
7. Holder of Cisco Certified Network Professional (CCNP) is preferred
8. Should be a team-player with good communication and interpersonal skills
9. Should have strong sense of analytical and problem solving skills; and
10. Should be hard-working and self-motivated with positive attitude.

Technical skills:
CISCO IOS Software & CISCO Products (36)
Internet Firewall Technical Support (36)
Router Configuration (36)
Virtual LAN/LAN Switching (36)