Department:
WFSFAAWFAO

Job nature:
(T26) Enhancement, Maintenance and On-going Support of Office Automation (OA) Facilities

Responsibilities:
(T26)
1. To setup, upgrade and maintain the OA systems and infrastructure including OA Local Area Network, Centrally Managed Messaging Platform (CMMP), Microsoft Active Directory, File and Print Servers, Patch Management System, endpoint encryption solution and endpoint security solution
2. To coordinate with users, outsourced Contractors and relevant parties to follow up OA support issues
3. To supervise the maintenance of IT equipment inventory
4. To perform access control of removable media and patch deployment
5. To compile manuals, guidelines and necessary documents if needed to ensure that complete and up-to-date documentation is in place for on-going support; and
6. To carry out other duties as designated by supervisor.

Requirements:
1. Must have solid implementation and support experience in essential equipment and facilities of OA systems including Windows 10, Microsoft Active Directory, CMMP, Patch Management System, endpoint encryption solution and endpoint security solution
2. Must have work experience in the Government
3. Should be a team-player with good communication and interpersonal skills
4. Should have strong sense of analytical and problem solving skills; and
5. Should be hard-working and self-motivated with positive attitude.

Technical skills:
Data Encryption Technology (24)
Infrastructure (24)
Microsoft Active Directory Administration (24)
Office Automation (24)