Department:
HKPF

Job nature:
(T26) The post is to provide project support and ongoing support to the network infrastructure of a large scale data network in Hong Kong Police Force. The job nature includes support and administration of LAN/WAN and Wi-Fi connection, responding to network device or connection failure incident, and providing technical support to users.

Responsibilities:
(T26) The candidate will need to,
(1) provide support to network replacement, implementation and enhancement projects
(2) support day-to-day 24x7 operation of the Police Data Network and Internet Gateway System
(3) monitor various network and security systems, including collection and analysis of network traffic, logs and alert messages from systems
(4) provide support service to IT system project teams and users
(5) implement changes to the network systems in order to provide high availability network service
(6) perform other related support and administration duties as required.

Requirements:
(1) Experiences in managing and implementing network infrastructure projects.
(2) Familiar with project management and production infrastructure support practices.
(3) Work at irregular hours and on weekends/public holidays are required.
(4) Outdoor working at Hong Kong Island, Kowloon and the New Territories including Outlying Islands is required.
(5) Experiences and knowledge on remote access systems and VPN, multi-layered and complex LAN, LAN/WAN, Wi-Fi system, Internet connection systems, network access control, MySQL, PHP, Ansible and Python or other programmer languages are advantageous.
(6) Qualification of HCNA/CCNA/CCNP certificate or other Cisco/H3C/Huawei certificates are advantageous.
(7) Experience in various networking products such as Cisco, Huawei, H3C are advantageous.
(8) Security vetting is required.

Technical skills:
Metro-Ethernet Network (12)
Networking (12)