Department:
LAD

Job nature:
(T26) The staff will be responsible for business process review, system design and development for the adoption of artificial intelligence (AI) and office automation (OA) for LAD.

Responsibilities:
(T26) - Perform process mapping to review and document current state workflows (AS-IS Process Maps) of user teams - Perform bottleneck analysis to evaluate current workflows to pinpoint inefficiencies and identify opportunities for optimization - Design the future workflows (TO-BE Process Maps) integrated with AI and OA technologies, and implement the solutions - Carry out any other duties as assigned by supervisor

Requirements:
- Experience and knowledge in business-process analysis and redesign including but not limited to defining AS-IS Process Maps and TO-BE Process Maps - Experience and knowledge in applying AI or OA technologies to optimize business workflows - Experience and knowledge in implementing AI solutions - Experience and knowledge in facilitating cross-functional discussions, and producing clear specification documents and user manuals

Technical skills:
Business Intelligence/Data Mining (24)
Document Flow/Workflow Management System (36)
Information System Study (36)
IT Planning (36)