Department:
IRD

Job nature:
(T26) On-going System Infrastructure and PC / Web /Mobile/ End User Computing (EUC) Application Development, Maintenance Support and Helpdesk Support

Responsibilities:
(T26) The responsibilities of the required contract staff service include:
1. To supervise and monitor the performance of CAPs, CPs, CJPs and CPAs for development and maintenance of End User Computing (EUC) applications and performing user acceptance testing for web and mobile applications
2. To provide development and maintenance support on website including IRD Chatbot.
3. To provide support on web administration including account management, web security, web server maintenance, website analytics and website content management
4. To provide development and support on e-Forms applications
5. To provide development and maintenance support on web and mobile applications
6. To provide development and maintenance support on PC and EUC applications
7. To arrange procurement of IT hardware and software
8. To provide and manage helpdesk support to handle technical enquiries from the public on usage of web and mobile applications.
9. Any other tasks assigned by the management.

Requirements:
The candidate for the required contract staff service should have:
1. at least 5 years of relevant experience in application development.
2. at least 5 years of relevant experience in supporting end users on web configuration which includes web browser settings and the use of e-Certificate on various operating systems including Windows 10/11, Mac OS, etc.
3. at least 5 years of relevant experience in website support and maintenance using JavaScript, MYSQL and PHP languages
4. good communication and interpersonal skills to liaise with outsourced service maintenance contractors and other internal parties for technical support.
5. ability to work independently and must to work overtime on need basis.

Technical skills:
Crystal Report (60)
JavaScript Programming (60)
MySQL (60)
PHP programming (60)
Structured Query Language (60)
Visual Studio. Net (60)
Web Hosting
Design and Maintenance (60)
Website Administration (60)
XML (60)