Department:
IRD

Job nature:
(T26) Application and Technical Support for Implementation and On-going Support of Tax Portals, Digital Corporate Identity Platform, Global Minimum Tax and Hong Kong Minimum Top-up Tax for Multinational Enterprise Groups Project, One-Stop Personalised Digital Services Platform and Diversified Cloud Platform in the Inland Revenue Department (IRD).

Responsibilities:
(T26)
1. To provide technical and maintenance support to ensure the stability, availability, reliability, performance and security of online services provided to the public and internal functions.
2. To provide technical support on security measures and reviews, system interfaces with other IRD internal systems and enhancement on the system infrastructure.
3. To conduct various testing on and carry out quality control for the deliverables of the outsourced contractors.
4. To monitor the outsourced contractors and liaise with external and internal parties for the technical support on system infrastructure and application support on system interfaces.
5. Any other tasks assignment by supervisors.

Requirements:
1. At least 6 years of experience in technical support of system infrastructure with server clustering.
2. Hands-on experience in containers as a service platform.
3. Hands-on experience in supporting Internet-facing applications and batch job processing.
4. Good communication and interpersonal skills to liaise with outsourced service maintenance contractors and other internal parties for application maintenance support.
5. Hands-on development experience of taxation related systems is an advantage.
6. Ability to work independently and lead sub-ordinates to complete the assigned tasks.
7. Candidate should note that he / she will be required to work and perform on-site system support tasks in production site during non-office hours including after mid-night and public holidays occasionally.
8. Candidate should note that he / she will be required to assist supervisors and work with other project teams, vendors and/or end-users to complete the required tasks.
9. Candidate should note that he / she will be required to carry out other duties as assigned by supervisors.

Technical skills:
Apache Web Server (72)
HTML5 (72)
IT Application Development and Management (72)
JAVA Programming (72)
JavaScript Programming (72)
JBoss Application Server (72)
Linux System Administration (72)
Oracle RDBMS (72)
Structured Query Language (72)
System Implementation and Maintenance/Support (72)
Web Programming (72)
XML (72)