Department:
DH

Job nature:
(T26) To monitor outsourced project and assist contractors to implement, support and maintain systems for B&CO of DH.

Responsibilities:
(T26)
(a) To liaise with business users, project team members and service contractors for new user requirements collection, handling business users&;#8217; enquiries, troubleshoot and diagnose problems on the Continuing Professional Development Information System (CPDIS)
(b) To manage and collaborate with the service contractors for implementation and supporting the information systems
(c) To review documentations and programs that implemented by service contractors
(d) To analyse, design, develop, deploy and enhance the CPDIS on the Linux infrastructure with Government Cloud Infrastructure Service (GCIS)
(e) To liaise with IT support teams to develop and support the Board & Councils Office (B&CO) web forms on DPO Central e-Form Services (CEFS)
(f) To assist project manager to conduct various IT project activities together with service contractors including:
(i) response to B&CO end-user enquires (ii) problem determination, management and bug fixing (iii) Ad hoc change request and system installation/enhancement (iv) system monitoring & optimization
(v) system administration and control (vi) production support and ad-hoc processing requests (vii) disaster recovery planning, drill and support (viii) privacy impact assessment; (ix) security risk assessment and audit; and
(x) training service
(g) To assist in procurement exercise of IT equipment and to arrange maintenance renewals
(h) To conduct on-site briefing session/demonstrations on new enhancements and/or changes of DH Systems
(i) To on-site/off-site troubleshoot and diagnose problems within prescribed guidelines, and/or escalate to other technical resources as appropriate; and
(j) To perform any other duties as assigned by senior officers; and
(k) Normal working hours: Mon, 9:00 - 18:00; Tue - Fri, 9:00 - 17:45

Requirements:
(a) Proficient in application development and implementation using programming languages and development environments such as HTML5, ReactJS, Spring Boot, Node.js, Java Servlet, Apache, WildFly and MySQL and Operations Systems such as Windows and Linux; and
(b) Knowledge and experience in systems analysis and design, deploying and monitoring applications running on EGIS

Technical skills:
EGIS (6)
Java Servlet Programming (48)
JavaScript Programming (48)
Structured Query Language (48)