Department:
SBU

Job nature:
(T26) Implementation, enhancement, on-going support and maintenance of network infrastructure and virtualisation platform for Security Bureau (SB). Remark: Early service termination may be resulted due to poor performance or unavailability of funds, etc.

Responsibilities:
(T26) The appointed staff is required to work in the following areas:
1. Lead IT infrastructure projects, from initial scoping and design through to deployment and closure, specifically focusing on enterprise network architecture and virtualisation platform.
2. Develop comprehensive project plans, defining scope, deliverables, resource allocation, budgets, and timelines.
3. Identify project risks and dependencies, implementing robust mitigation strategies to ensure on-time and within-budget delivery.
4. Drive infrastructure enhancement initiatives to improve performance, security, and scalability of existing network and virtualisation environments.
5. Oversee the ongoing support, maintenance, and health of network and virtualisation platforms, ensuring IT security compliance, assuring user satisfaction and minimising service interruption.
6. Plan and execute regular maintenance windows, disaster recovery drills, and infrastructure upgrades with minimal business disruption.
7. Manage relationships with outsourced vendors, stakeholders, and technology partners, ensuring contractual obligations and service delivery.
8. Coordinate and direct both in-house IT teams and external contractors to achieve project and operational goals.
9. Act as the primary point of contact for infrastructure-related communications, providing adhoc and regular status reports to management and business stakeholders when required.
10. Carry out any other IT related tasks assigned by the supervisor.

Requirements:
1. Bachelor's degree holder in Computer Science, Information Technology or equivalent.
2. Project Management certification (e.g. PMP, PRINCE2) is highly preferred.
3. IT service management certification (e.g. ITIL v4) is preferred.
4. Experience in managing inhouse and/or outsourced IT network and virtualisation platform enhancement projects, from requirement study, system design, implementation, to testing and deployment is required.
5. Experience in compliance of government IT security policies and guidelines (e.g. S17, G3, Security Risk Assessment and Audit) is preferred.
6. Strong communication and liaison skills with multiple user groups and contractors, experience in eliciting, analyzing, and documenting user requirements, as well as planning and coordinating larger-scale user acceptance and production rollout is preferred.
7. Experience in managing government IT projects and preparing general project deliverables (e.g. SA&D report, project schedule, resources plan, project progress report, UAT plan, production rollout plan, etc.) is required. Experience in preparing project deliverables in government formats (e.g. Project Management Plan, Project Initiation Document, Post Implementation Departmental Return, Project Highlight Report, Quality Assurance Report, etc.) is preferred.
8. Experience in government IT product and service procurement is preferred.
9. Experience in Xinchuang (XC) products and solutions is preferred.
10. Overtime and on-call outside office hour are required when necessary,
11. Independent, self-motivated and good sense of responsibility; and
12. Pleasant personality and good interpersonal skills.

Technical skills:
Infrastructure (60)
Network & System Management (60)
Network Design (60)
Networking (60)
Server Virtualisation Technology (60)
System Implementation and Maintenance/Support (36)
Virtual Private Network (36)