Department:
PO

Job nature:
(T26) To provide on-going system maintenance support to servers of Hongkong Post and to maintain, enhance and upgrade the existing server infrastructure of Hongkong Post.

Responsibilities:
(T26) The job duties requirements of the service are as follows:- a) To responsible for the on-going system maintenance support to servers with different hardware (including UPS, Server, Blade Server, SAN Storage, Fiber Switch, Backup Tape Library and etc) and different operating system platforms (including Linux and Windows); b) To perform regular Windows Patching and software delivery through Microsoft SCCM
c) To monitor the servers' healthiness, resources utilization, different kinds of services like Java, Oracle DB, Microsoft SQL DB and etc. through ManageEngine Application Manager.
d) To evaluation and operate server software installation, software delivery, software patching & updating on different operating system platforms (including Windows and Linux); e) To carry out backup tape management, perform regular Backup/Restore test for all systems and IT equipment disposal; f) To co-ordinate with server team, database team application teams and vendors for proper scheduling of system installation and maintenance works; and g) To assist the sourcing of IT equipment and prepare the specification for procurement h) To provide first-line on-site/standby support of any tasks in data centres.

Requirements:
The support staff is required to: a) Have solid knowledge and experience in daily operation and maintenance of data centres; b) Have solid knowledge and good technical skill in Windows Server
c) Have solid knowledge and good technical skill in support using ManageEngine Application Manager
d) Have solid knowledge and good technical skill in deploying Windows updates and Software delivery to Windows via Microsoft System Center Configuration Manager (SCCM) 2016 and 2019; e) Have good communication and skills, both written and verbal, in Chinese and English; f) Need to work in various office locations of HKP; g) Require to work in irregular hours; and h) Criminal record check is required.

Technical skills:
Anti-Virus Technology (36)
Data/File Backup Technology (36)
Experience in Datacentre Maintenance (36)
Microsoft Active Directory Administration (36)
Windows Server 2008/2012 (36)